Happy Brace Customer Care
Valuing your time is just another way we provide 360° customer care. Experience it today!
At Happy Brace, we are committed to total customer care. Each of our friendly Customer Care representatives receives extensive training on all Happy Brace products and practices, ensuring that you always get the best service possible. From our diverse line of premium medical devices to our exceptional staff, we strive to exceed your expectations.Customer Care Pledge
Order Tracking and Returns
For order tracking and returns please call Happy Brace Customer Service at 613-491-2300.
Happy Brace products are warranted for manufacturing or material defects. Please contact Customer Care if you have questions regarding the warranty. Before returning a product, please contact our Customer Care department for a return authorization number.*
Product "How To" Videos
View videos on how to apply your brace for the best possible comfort and fit.
We have a variety of videos on various braces including knee, hip, shoulder and cold therapy. When you understand your injuries and conditions, and how to use and care for your orthopedic products, you'll be more likely to stick to your recovery. Start living the life you want!
Customer Care Reps
Customer Care representatives are available Monday through Friday, 9AM to 4PM, Eastern Standard Time.
Get in touch by phone 613-491-2300 or by email.
Your satisfaction is guaranteed. If, at any time, you are not completely satisfied with a Happy Brace product, please contact our Customer Care department, and give us the opportunity to make it right.
Order and Schedule a Fitting
People use Happy Brace products to move through life; to go from one activity to another; to do what they love with comfort and confidence.
In order to have a brace that is an extension of your daily living we measure and custom fit your brace to you. Schedule a fitting, you won't regret it!